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Shipping
We aim to deliver your orders as quickly as possible. Standard shipping within the EU usually takes 3-7 business days, depending on your location and the shipping option selected at checkout. Please note that due to current circumstances, there may be occasional delays. If you haven’t received a shipping confirmation within 3 business days of placing your order, don’t hesitate to contact us — we appreciate your patience in the meantime.

Shipping costs are calculated based on your destination and the size of your package. You’ll see the exact shipping cost at checkout before completing your purchase. Plus, we offer free shipping on all orders over €99!

Returns
Changed your mind? No problem! We accept returns within 30 days of purchase. To initiate a return, simply contact our customer support team, and we’ll guide you through the process.

Here’s how it works:

1. Reach out to our team to request a return label.
2. Pack your items securely in their original packaging.
3. Attach the provided return label to the package.
4. Drop it off at your nearest post office or arrange a pickup.

Please note that our return address is strictly for processing returns and cannot be used as a mailing or visitor address. If you have any questions, feel free to reach out to our support team — we’re here to help!

In compliance with the General Product Safety Regulation (GPSR), C’est Vu B.V. and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com, or contact us directly at gpsr@cestvu.com. You can also write to us at Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.